Tag Archive for: Colleen Collins

Infidelity Investigations: E-Catching the Cheater

by Colleen Collins & Shaun Kaufman

We are private investigators who specialize in legal investigations, and we also take the occasional infidelity case. Because one of the Stiletto Gang writers asked us to write about tracking down cheating spouses, we’ll discuss some facets of this work, starting with how private investigators are part therapists and finishing with electronic investigative means, or “e-catching” the cheater.

PIs As Therapists

When somebody calls and says he/she suspects the spouse is cheating, we don’t immediately take the case. Instead we listen. After all, it takes guts to call a complete stranger and reveal your innermost heartache that the person you love might be romantically involved with another.

Typically, we end the call by asking the person to think it over, maybe try marriage counseling before retaining our services. We want the person to be absolutely certain they want to put out the expense to hire a private investigator. More important, we want them to be certain they’re ready to learn the truth.

Signs Someone Might Be Cheating

We’ve heard the following reasons why a potential client thinks a spouse or significant other is cheating:
1. She’s starting exercising, losing weight.
2. He suddenly has the need to work excessive amounts of overtime.
3. She’s taking more business trips, and when she’s away, the husband has trouble reaching her by phone.
4. There’s unexplained credit card charges.
5. Out of the blue, he got a new cell phone and the statements are mailed to his office instead of the home.
6. His wife is getting more cell phone calls, and she’s always leaving the room to talk to this person.
7. Her husband is suddenly texting all the time, claiming it’s a work buddy.

Cell Phones: A Cheater’s Best Friend

In the above list, notice how often cell phones are involved. No big surprise – they’re handy, portable devices that let a philandering partner easily stay in touch with a paramour. We’ve had potential clients call and ask us for the following cell phone investigations – below are common requests and our answers:

Request: I want to see who my wife’s calling. Can you get me records of incoming and outgoing calls to her cell phone?

Answer: No, obtaining others’ cell phone records is illegal. Unless your name is on the signed agreement with that cell phone carrier, it’s illegal for you too. (Note to readers: Not so long ago, there were numerous Internet services that sold others’ phone records – the feds have successfully closed down most of these services, but buyer beware. Purchasing others’ phone records is a felony with possible jail time.)

Request: I see a new cell phone number on my husband’s cell phone history. I think it’s this woman he’s seeing. I want her name and address.

Answer: We’ll check public records for whose name is associated to that cell phone number. But if we also find an address, sorry, we’re not releasing it to you. It’s our duty to protect others’ privacy and their personal safety.

Request: I think my fiancée is fooling around. I want to download spyware on her phone, listen in on her conversations.

Answer: Downloading spyware on an unsuspecting person’s cell phone is committing wiretapping, which both federal and state officials frown on. If you decide to surreptitiously download spyware, and you get caught, you’re facing felony charges and potentially time behind bars.

Computer Spyware
We’ve also had people ask if we can help them download computer spyware on their spouse’s computer. This is akin to asking us to download spyware on a cell phone – if the owner of the computer is unaware of the downloaded software, computer spyware (also called “mobile monitoring software”) can be problematic, if not illegal. Even if a spouse has filed for a divorce, and that computer is still within the home, evidence obtained by capturing snapshots of chat room conversations or email exchanges isn’t always admissible in court because it can violate privacy and eavesdropping statutes.

Chasing Cheaters in Fiction
If you’re writing a story where a sleuth is chasing a cheater, think about how to use some of the above scenarios in your story. It could be a comic subplot if a green-behind-the-ears PI helps a client download spyware onto her boyfriend’s cell phone, the boyfriend discovers the software, and the PI ends up being investigated by the feds or even the local cops! Or maybe a seemingly distraught client hires a PI to watch his spouse, but as the PI digs deeper, she discovers the cheating spouse case was only a ruse for something more ominous.

***Thank you to The Stiletto Gang for hosting us today! We’re giving away a gift Kindle version of How to Write a Dick to one of today’s readers who posts a comment/question (name will be randomly picked before midnight today – please be sure to leave your email address for notification). If you don’t have a Kindle, there are free downloadable Kindle apps for PCs and Macs (we use the downloadable app at home, and it’s great).

Colleen Collins co-owns Highlands Investigations in Denver, Colorado. Her articles on private investigations have appeared in PI Magazine, Pursuit Magazine, PInow.com and other publications. She’s written 20 novels for Harlequin and Dorchester and has spoken at regional and national conferences about writing private eyes in fiction.

Shaun Kaufman co-owns Highlands Investigations, and has worked in and around the criminal justice field for over 30 years as a former trial attorney and a current investigator. He’s published articles in PI Magazine, the Denver Law Review and other publications, and has presented workshops on a wide variety of investigative topics, including crime scenes, how PIs effectively testify in trials and gang evidence.
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How to Write a Dick: A Guide for Writing Fictional Sleuths from a Couple of Real-Life Sleuths is available on:   Kindle    Nook

The private eye genre has come a long way, baby, with new subgenres – from teenage PIs to vampire gumshoes to geriatric sleuths – attracting new readers every year. Although it can be safely said that all fictional sleuths, or dicks, such as Edgar Allan Poe’s C. Auguste Dupin and Sara Paretsky’s V.I. Warshawski, are thinking machines, depending on their powers of observation, analysis and curiosity, the 21st century has opened up a brave new world of investigative technology, tools and Internet resources that would have made Sherlock Holmes weep with joy.

Unfortunately, most writers are not aware of these state-of-the-art developments that shape today’s professional private dick, which sometimes leave writers floundering with impossible and antiquated devices, characters and methods in stories. Which is why we wrote How to Write a Dick: A Guide for Writing Fictional Sleuths from a Couple of Real-Life Sleuths, whose material we culled from our working a combined 14 years as private investigators (and for one of us, a lawyer, several decades hiring and managing private investigators). As a team, we have taught online classes and presented workshops at writers’ conferences about writing private investigators, and we write the blog Guns, Gams, and Gumshoes on a wide variety of investigative topics. How to Write a Dick isn’t about how to write a novel, but what you need to know to write an authentic, compelling 21st-century sleuth character or story.

PIs, Car Chases, and Squealing Brakes

****Update: The winners, picked at random from the individuals leaving comments on PIs, Car Chases, and Squealing Brakes. are: Chester Campbell and Chelle. Each is eligible for either a “Writing PIs” T-shirt or one free class from www.writingprivateinvestigators.com Please e-mail The Stiletto Gang using the “Contact Us” link on the right side of this blogsite so we can tell you how to claim your prize. Thanks.

The Stiletto Gang

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I noticed your guest blogger last week was Lisa Lutz, who has a very funny car chase prologue that kicks off her wonderfully entertaining book The Spellman Files (the first in her Spellman series). I laughed when I first read the prologue, laughed again when I read it to my husband (who’s also my business partner in our private investigator [PI] agency), then laughed all over again when I read it to his teenage daughter (who, with a PI dad and a PI stepmom, is similar to the protagonist in The Spellman Files). Suffice it to say, we’re a real-life PI family who are fans of the fictional PI family, the Spellmans.

But what about such car chases in real life? I mean, besides the Spellmans, think about all those groovy car chases and squealing, burning brakes in every one of those old Rockford episodes (for those uninitiated to this classic PI series, do yourself a favor and check out The Rockford Files, a ‘70s TV series starring an ex-convict turned laid-back PI, played by James Garner, who also did his own car stunts in the show).

Fortunately, those exciting, nail-biting car chases only take place in fiction. In the real-world, PIs drive more safely and have guidelines for mobile, also called rolling, surveillances (meaning, surveillances conducted while driving a car or van). I thought I’d discuss some mobile surveillance techniques for fans of The Stiletto Gang blog as some of you are also writers and might find them useful for your stories.

First of all, let’s debunk the myth that mobile surveillances are one-man (or one-woman) shows.

One-Person Mobile Surveillance: Recipe for Failure?

There are investigators who swear that a one-person mobile surveillance is a recipe for failure (one PI gives a 5% success rate). In our agency, we can vouch that a one-person mobile surveillance is tough. You’re watching traffic and pedestrians and intersections and traffic lights and regulatory traffic signs and your subject is weaving and gunning it through rush-hour traffic and…

You just lost him.

We now counsel prospective clients that a two-person surveillance significantly increases the chances of success. Our preference is two investigators in two vehicles, but even two investigators in one vehicle improves the success rate of a mobile surveillance (one investigator can focus on driving while the other takes video/photographs, checks directions, stays focused on where the subject’s car is turning, etc.)

Nevertheless, at our agency there are times where one of us ends up doing a solo mobile surveillance. Sometimes by accident. For example, both of us were surveiling a felon a while back. We were in two cars, communicating with each other by walkie talkies. We’d researched the area, knew all the streets, and we prepared to do a two-person mobile surveillance. When the target turned on a side street, I followed, but my husband got caught in a rush-hour traffic jam. Miraculously, I did a one-person mobile surveillance through three counties, all the while tracking the felon, and ultimately tagging the location he ended at (which had been our goal). But I’ll tell you, both of us still shake our heads over that one—we still can’t believe we pulled off a one-car/one-investigator mobile surveillance through three counties. For those of you writing a sleuth story, maybe he/she knows the stakes are against him/her in a lengthy one-person mobile surveillance, but goes for it anyway.

Tips for Conducting a One-Vehicle, One-Investigator Mobile Surveillance

If your fictional sleuth is stuck, such as I was, in a one-vehicle, one-investigator mobile surveillance, think about using some of the following techniques:

  • Have him/her stay in the right lane most of the time. If that’s not possible, use the center lane (that way, your PI can respond to either a right turn or left turn at the last moment).
  • If it’s a night surveillance, have your sleuth disable the dome light. Some real-life PIs put black tape over any miscellaneous interior lights as well (digital clocks, radio dials, etc.).
  • While following, have your sleuth try to keep one car between his/her vehicle and the vehicle being following.
  • Rather than stop directly behind the subject at a red light, see if there is a parking lot your sleuth can pull into until the light changes.
  • If your fictional PI has an associate riding shotgun, besides taking photos, reading maps, etc., that person can also jump out for foot surveillance if necessary.

Tips for Conducting a Two vehicle/Two investigator Mobile Surveillance

Much better odds with two cars, two PIs. Below are some tips for this scenario:

  • If your fictional PI has a good idea where the subject is going, he/she might travel in front of the target’s vehicle (be the lead) while the second PI travels behind the target’s vehicle.Using radios, the lead unit stays fairly close to the subject (no more than three or four cars in front). If the trailing unit sees the subject signal for a turn, he can radio the lead unit in time for it to make the same turn ahead of the subject.
  • Play leapfrog: If the trailing unit gets cut off by a missed light or some other obstacle, he/she can radio the lead unit to drop back and behind the subject. The cut-off unit can then, by following the instructions radioed by the still in-contact unit, cut through side routes and place himself in front of the subject a few blocks down the road.
  • To avoid suspicion: The lead and trailing units swap places while following the subject. First, the lead unit drops back behind the subject and just in front of the trailing unit. The trailing unit then speeds up and places him/herself in front of the subject.
  • Think about using these techniques in your story. Have your PI mull over his/her options, discuss it with his associate. It’ll add plausibility to your characters and your story for them to discuss such tactics, their anticipated success rate, and use such jargon as “rolling” or “mobile” surveillance.
  • And then, when they’re out there on the road, think about your readers and how much they love the prologue to The Spellman Files, or the way Jim Rockford could spin his car on a dime, and throw in some squealing, burning brakes.

Colleen is offering 2 giveaways to 2 names randomly picked from all who comment: 1 “Writing PIs in Novels–Keeping Sleuths Real on the Page” T-shirt (size L, sorry it’s the only size left), and 1 free registration to class of choice from Quick Studies on the Shady Side: Tips and Techniques for Writers Developing Sleuths: http://www.writingprivateinvestigators.com/

Names to be picked on Sunday, July 26! Check back here for winners and information on how to collect your prize if you win!

Colleen Collins (http://www.colleencollins.net/) is a multi-published author and professional PI. She and her husband run a detective agency in Denver, Colorado, and post articles about investigations on their blog Guns, Gams, and Gumshoes (http://writingpis.wordpress.com/). They’re currently teaching a series of classes for writers: “Quick Studies on the Shady Side: Tips and Techniques for Writers Developing Sleuths” at http://www.writingprivateinvestigators.com/